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The player of Germany asked a withdrawal, nevertheless wasn’t processed yet. The player away from Finland provides asked a detachment just before submission so it complaint. The ball player confirmed the challenge could have been solved and also the earnings given out in full. After multiple communication regarding the verification out of her account as well as the distribution out of address facts, the fresh gambling establishment had confirmed one to the woman account is actually fully verified. Eventually, the brand new withdrawal are marked while the winning, as well as the money ended up being within her account. The issue was fixed because of the confirming the fresh profitable transaction.
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The guy received repetitive solutions out of service together with not been questioned the KYC paperwork, suspecting your gambling enterprise is purposefully slowing down the method. The problem are fixed when the player’s payouts was paid for a passing fancy time the newest problem try addressed. The situation are resolved as the player verified bill away from the woman profits. I enjoyed the girl collaboration and you can marked the brand new complaint as the ‘resolved’ within the our system.
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